人多排队长，办事人少
排队时间太长，柜台挺多，办事效率太低
简便快捷
排了超過40分鐘才到我。服務員不熟悉電腦運作。
We booked a 7 seater car but they claimed no car at first. Then they asked me to wait and check for another staff to double check. Finally I was offered another 7 seater car but it took me almost 45 min to complete the whole process.
客服很好，有電郵提示租車資訊及其它租車體驗
