从借车到还车都很顺利，有提补充保险，但是没有推销
很好
英国路窄车快，小心驾驶
We booked a compact SUV but was given an economy class Ford Fiesta. Didn\'t really noticed they were different class vehicles at that moment because we were already in confusion about the full zero liability insurance we had purchased while the staff tried to convince us it still had a one thousand pound excess and we probably had to pay some more for a zero excess cover. Dragged on for a while then the staff proceeded with the procedures then finally told us we actually had full cover with zero excess. Took the car, on the road to Manchester then started to realize we actually paid for an Opel Crossland X...feeling ripped off. The good thing was when we returned the Fiesta at Edinburgh Airport we told the Avis guy about this and he recalculated the whole thing right away and gave us back more or less the excessive payment. Avis needs more honest staff like this one.
滿意
虽然提车时问了不少要不要再买补充保险的问题（也是人家工作内容和盈利方式），但整体还是很平和的，也不会为难。服务态度很好，主动提示了不少细节，认真给翻合同，还提醒了收费详情。还车方便，在机场入口旁边五十米就是办公区，查车快速，聊了下自驾感受，很开心。
客服帮忙查询了租车公司的相关政策细节，赞。
取车很快，还车更快
满意
上车后左舵很快适应
